Privacy Policy

Effective Date: 1 June 2026

Welcome to Win Spirit Casino’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: name, date of birth, email address, phone number, residential address, and identification documents.
Account Information: username, password, transaction history, and account preferences.
Payment Information: credit/debit card details, bank account information, and payment transaction records.
Usage Data: IP address, browser type, device information, login times, and pages visited.
Communication Data: correspondence with our customer support team and marketing preferences.

2. How We Use Your Information

We use your personal information to:

Provide, operate, and maintain our casino services;
Verify your identity and comply with legal and regulatory requirements;
Process your payments and transactions;
Communicate with you regarding your account, promotions, and updates;
Improve our website, services, and user experience;
Prevent fraud and ensure security;
Comply with applicable laws and regulations.

3. Disclosure of Your Information

We may disclose your personal information to:

Third-party service providers who assist us in operating our business (e.g., payment processors, IT service providers);
Regulatory bodies and law enforcement agencies as required by law;
Affiliated companies within the Win Spirit group;
Other parties with your consent or as otherwise permitted by law.

4. International Data Transfers

Your information may be transferred to, and stored at, destinations outside Australia. We will ensure that any international transfers comply with applicable data protection laws and that your information remains protected.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

7. Your Rights

You have the right to:

Access and obtain a copy of your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information, subject to legal exceptions;
Withdraw consent where processing is based on your consent;
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Win Spirit Casino Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Casino Drive, Sydney, NSW 2000, Australia